TTD to Introduce Tech for Streamlined Devotee Darshan: EO

Swift Summary

• Tirumala tirupati Devasthanam (TTD) Executive Officer J. Shyamala Rao recommended implementing technology-driven measures to ensure devotees access timely darshan at the Tirumala temple.
• A virtual meeting was held involving TCS representatives, TTD’s IT department, and other officials to discuss systematic improvements across all darshan modes-Sarva Darshan, Slotted Sarva Darshan (SSD), Special Entry Darshan (SED), and Divya Darshan.
• Suggestions included using QR code-based and facial recognition systems for better verification processes in place of current manual methods.
• An analysis presented by TCS outlined the time taken by pilgrims during different stages, such as queue entry, darshan completion, and temple exit.
• Awareness campaigns were proposed to encourage adherence to designated time slots and reduce delays caused by late arrivals.
• Frequent reviews and integrated action plans were advised to improve efficiency across all operational aspects related to darshans.

Indian Opinion Analysis

The initiative by TTD reflects a forward-looking approach toward enhancing the experience of thousands of pilgrims visiting Tirumala Temple daily. With technology adoption such as facial recognition systems or QR codes aimed at streamlining entry procedures, efficiency could dramatically improve while reducing congestion caused by non-adherence to schedules-a recurring challenge highlighted in the discussion.

The collaboration between established entities like Tata Consultancy Services (TCS) and TTD’s IT department indicates a commitment toward integrating advanced digital infrastructure into spiritual spaces without compromising traditional values or processes. If accomplished, thes measures could set benchmarks for similar pilgrimage sites in India struggling with crowd management.

Moreover, awareness campaigns targeting pilgrims’ habits around timeliness are practical steps toward tackling delays while underlining shared responsibility for smoother operations. Though, achieving widespread behavioral change may require sustained efforts over time.

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Image caption: Delays occur at the Tirumala temple due to devotees arriving later than thier allotted timing slots | Photo Credit: File Photo