– Proposed a gradual fare increase of 51.55% over 7.5 years through annual formula-based adjustments capped at 5%.
– Suggested reducing fare slabs from 29 to just ten in multiples of ₹10,with minimum fares at ₹10 and maximum capped at ₹90 for distances over 25 km.
– Recommended discounts for Sundays and national holidays and emphasized balancing passenger affordability with financial sustainability.
– 27% support for “reasonable” hikes.
– 51% opposed any increase outright.
– Remaining suggestions included student concessions, monthly passes, off-peak discounts-some were adopted partially by BMRCL.
The delayed disclosure of the Fare Fixation Committee’s report reflects broader concerns about transparency in public transportation governance. Commuter dissatisfaction is evident not only in opposition to steep fare hikes but also through demands for justification tied to operational metrics. While BMRCL’s eventual adoption of certain committee suggestions-like simplified slabs or Sunday discounts-signals responsiveness to feedback, tension persists between affordability needs and financial viability.
The FFC’s emphasis on formula-based revisions offers predictability but requires consistent execution alongside innovative strategies like non-fare revenue generation observed internationally (e.g., advertising or real estate ventures). This case underscores the importance of timely interaction with stakeholders-a critical principle as urban metros expand across India amidst rising costs.
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