CESC Marks Independence Day with Employee Honours and New POS Launch in Mysuru

Quick Summary

• Chamundeshwari Electricity Supply corporation (CESC) celebrated the 79th Independence Day at its head office in Mysuru.
• CESC Managing Director K.M. Munigopal Raju hoisted the national flag during the event.
• Employees, including junior engineers, linemen, and officers from tax and technical departments, were honoured with silver medals and appreciation certificates for their contributions.
• A new Point-of-Sale (POS) facility was launched to simplify electricity bill collection for customers. The facility allows payments via debit cards, credit cards, UPI QR codes, or cash. Payments can be made at customer doorsteps or CESC counters.
• Canara Bank provided 500 free POS machines to support this initiative alongside training on usage.
• The project aims to improve convenience for customers while advancing India’s digital India mission.

Indian Opinion Analysis
The introduction of a POS payment system by CESC is a significant step toward enhancing public service accessibility while aligning with India’s broader digitization goals under the Digital India mission. By offering multiple payment options and doorstep services, this initiative will likely reduce friction in bill payments and improve overall customer satisfaction-a vital aspect of utility service management in urban and rural areas alike.

Additionally, acknowledging employee contributions during Independence Day promotes workforce morale within critical infrastructure sectors like electricity supply-a positive practise potentially leading to increased efficiency across operations.

For more details: Read More