Hyderabad Airport Introduces Therapy Dogs to Comfort Passengers

Fast Summary

• Hyderabad’s Rajiv Gandhi international airport (RGIA) has launched an initiative called ‘Paws and Peace’ to comfort air passengers with therapy dogs.
• Two trained therapy dogs are stationed at designated locations in both domestic and international departure areas,beyond security checks.
• The therapy dogs are available for interaction for four to six hours daily, accompanied by trained handlers.
• Selected locations, including retail areas and boarding gates, aim to maximize passenger engagement.
• Activities include petting sessions, supervised games of fetch, quiet companionship, and dedicated selfie zones.
• Interaction with the dogs is entirely voluntary; they will not approach travelers unless invited.
• RGIA issued guidelines: passengers must remain calm near the animals; flash photography is discouraged; adults must accompany children; those with allergies should maintain distance.

Indian Opinion Analysis

The ‘Paws and Peace’ initiative is an innovative step toward enhancing traveler experience at Hyderabad’s RGIA.Employing therapy animals in crowded public spaces addresses anxiety among travelers and adds a humane touch to the bustling airport environment. This program could set a precedent for other Indian airports seeking to improve passenger well-being through unique methods.By focusing on voluntary interactions within clearly defined guidelines, RGIA ensures that all travelers-whether they wish to interact or keep their distance-feel agreeable. The limited working hours for the animals also demonstrate sensitivity toward their welfare. As airports evolve from transit hubs into experiential spaces globally,initiatives like this align India’s aviation sector with emerging trends emphasizing emotional comfort alongside efficiency.

Read more: The Hindu