Hyderabad Airport Introduces Virtual Information Kiosks

Quick Summary

• Virtual Details Kiosks (VIK) and interactive terminal maps were launched at Rajiv Gandhi International Airport (RGIA) in Hyderabad by GMR Hyderabad International Airport Ltd. (GHIAL).
• The kiosks are located across check-in halls, boarding gates, arrivals, and baggage claim areas.
• features include real-time flight updates, 3D navigation, emergency support, Wi-Fi access for international travelers, and instant feedback options.
• Interactive terminal maps on the official website (www.hyderabad.aero) provide information about gates, retail zones, dining options, and essential amenities for journey planning.
• Pradeep Panicker, CEO of GHIAL stated these enhancements are designed to go beyond static information delivery to offer seamless passenger support.

Indian Opinion Analysis
The introduction of Virtual information Kiosks and interactive terminal maps at RGIA demonstrates significant strides in improving passenger convenience through technology integration. By incorporating real-time flight data and navigation tools across critical touchpoints such as check-in halls or baggage claim areas-combined with accessibility via the airport’s website-this initiative reflects a forward-thinking approach to address traveler needs efficiently. Enhanced features like emergency support systems signal responsiveness toward safety measures as well.

For India as a whole, efforts like this emphasize how airports can set benchmarks in operational excellence while aligning with global standards for facility modernization. Steps taken by entities such as GHIAL could inspire other major transport hubs nationwide to innovate similarly using digital platforms tailored for convenience without sacrificing reliability or scale.

read more: The Hindu