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quick Summary:

• The article discusses indian Grandmaster Arjun Erigaisi’s poor experience with British Airways.
• it mentions rude employees and describes this as “the worst experience” the chess player has had with an airline.

Indian Opinion Analysis:
The incident brings attention to the importance of customer service, especially when handling high-profile individuals such as international athletes.Negative experiences can impact perceptions of service quality across entire regions or demographics. While such issues are not uncommon in aviation, it highlights the need for smoother communication and courteous behavior in global interactions to maintain positive relations between airlines and their diverse clientele, including travelers from India.

Read more: http://www.ndtv.com/india-news/grandmaster-arjun-erigaisi-rude-employees-indian-grandmasters-worst-experience-with-british-airways-8870843